1.  Purchase and Contract
The purchase of any Precisdor products ("Products") through the www.precisdor.com website ("Site") constitutes a contract of sale ("Contract") between Precisdor Inc. ("Precisdor" or "we") and you ("Customer"). The Contract is formed upon completion of an order and payment in accordance with Article 4.

2. Product Authenticity and Description
Precisdor guarantees the authenticity and quality of its products. Product descriptions and illustrations on the Site are for information purposes only and may slightly vary. Consequently, you accept that such differences may occur and acknowledge that Precisdor cannot be held responsible for such fluctuations. Variances apply to colors due to different screen calibrations.

3. Warranty
Precisdor stands behind the quality of its products by offering a warranty. All our products come with a one-year quality warranty from the date of delivery, covering defects in materials or workmanship. This warranty does not cover normal wear and tear. Additionally, exclusions include damages caused by scratches, dents during transportation by third-party carriers, repairs or modifications conducted by anyone other than Precisdor, misuse leading to damage or breakage, force majeure events and other similar conditions. The warranty is applicable only for the specified period and is subject to specified conditions. This warranty does not affect your legal rights as a consumer. Precisdor’s liability under this warranty is limited to the actual purchase price paid by the customer. The warranty cannot be assigned unless prior notification to Precisdor is made, particularly if the product is intended as a gift. To initiate a repair or claim under this warranty, contact our Customer Service team at info@precisdor.com. The warranty does not cover any transport or delivery costs associated with the product; these costs are the responsibility of the customer. Precisdor reserves the right to choose between repairing, exchanging, or refunding the product to fulfill the warranty.

3.1. Warranty Activation from Retailers
The warranty for products purchased through authorized retailers can be activated by contacting Precisdor at info@precisdor.com. The Customer must provide proof of purchase, including but not limited to a valid sales receipt or invoice. The Customer shall specify the product details to facilitate accurate warranty activation and must also share personal details, including full name and email. Precisdor reserves the right to request supplementary documentation deemed necessary for warranty validation. Upon successful verification, the purchaser will receive confirmation of warranty activation.

4. Sale and Pricing
Sale is confirmed upon completion of the ordering process and payment. Unless otherwise stated, prices on the Site exclude sales taxes, shipping charges, and duties if applicable, which are specified separately.

5. Shipping and Payment
Unless expressly mentioned otherwise, the prices displayed do not encompass delivery charges. For deliveries outside Canada, the recipient is responsible for any customs fees and local taxes, in addition to the posted price on the Site. For each order, a shipping notification email will be sent, providing the carrier's name and tracking information if available.

6. Payment and Ordering Process
6.1 Payment Methods: Payments are accepted via CHASE and PayPal. You agree to cover all associated costs, including duties, taxes, shipping, and handling.
6.2 Responsibility for Payment: You are solely responsible for payment. If payment cannot be validated or processed, your order will not be delivered. Precisdor is not obligated to process unpaid orders and is not liable for issues related to secure online payment systems.
6.3 Alternative Purchase Methods: If you prefer to purchase by phone or e-mail, please contact Customer Service.
6.4 Order Accuracy and Billing: Ensure product descriptions, prices, and billing details are correct. Notify Customer Service of any errors. Upon completion, you'll receive a confirmation email with the invoice.
6.5 Correction Period: You have thirty (30) days from invoice receipt to request corrections. After this period, the invoice is deemed accurate.
6.6 Customer Declarations: By completing an order, you confirm legal age and declare that children under sixteen (16) are prohibited from purchasing via the site. Billing information must be accurate.
6.7 Acceptance of Orders and Cancellation Period: Email confirmation does not guarantee order acceptance. Precisdor may cancel or refuse orders for various reasons, including unavailability, pricing errors, or delivery issues. Additional verification may be requested. After 24 hours, a fee of up to 25% of the sales price may apply to canceled orders. Special/custom orders cannot be canceled, returned, or refunded. Manufacturing times for special orders may vary.

7. Delivery and Damages
Products are dispatched according to the option selected at checkout. Precisdor is not liable for delays or address errors attributable to the Customer or for force majeure events. We are also not responsible for carrier-related delays or damages. Damaged Products must be reported within 72 hours of receipt. Contact Customer Service promptly. After this period, the Product is deemed received in perfect condition. If returned packaging shows damage indicating delivery issues, Precisdor reserves the right to retain the sale price and return the Product.

8. Return Policy
Contact info@precisdor.com to start the return process. Upon approval, we’ll provide instructions. Items returned without prior approval will not be accepted. Return Processing Fee: Precisdor may charge up to 25% of the sales price (before taxes). Damages and Issues: Inspect your order upon receipt. Report any issues within 72 hours. If packaging is compromised upon return, Precisdor may retain the sale price and return the Product.

9. Jurisdiction and Applicable Laws
These Terms are governed by the laws of Quebec and Canada, excluding the United Nations Convention on Contracts for the International Sale of Goods. Disputes fall under federal or provincial jurisdiction in Montreal.

10. Modification
Precisdor may change Terms of Purchase without notice. The applicable terms are those in effect at the time of the order. You agree to be bound by these Terms. If inconsistencies arise, the most up-to-date English version shall prevail.

La version française des Conditions d’achat est disponible sur demande. The most up-to-date English version of the Terms of Purchase shall prevail in the event of inconsistencies or contradictions between the Terms of Purchase in French and the English version.